To assist you in responding to this Survey, the survey options are loaded below.
Note:
- Celebrancy Training is placed in the Health and Community Services industry.
There is a new unit for Funeral Celebrant in the new Certificate IV under Health and Community Services.
The old Funeral Unit was for funeral staff when a Minister or celebrant was not present and was a unit - The Funeral Industry (Funeral directors and their staff ) are placed in Wholesale, Retail and Personal Services
This is where you may comment if you work as funeral company staff or employer.
The VET system, being government funded, is designed to skills people to be participate in the labour market as employees or self-employed workers, not for recreational, hobby or personal interest.
CoCA delegates idenitified these areas for training so celebrants are skilled to meet the changing needs of the Australian community
See - Celebrancy a changing profession
Whilst more general, this is an update from the Client Services Industry Reference Committee - Client Services Industry Skills Forecast
It is advised that you read through the questions below, making some notes for those parts that needs typing in.
Best to save these is a word file for copying and pasting across to save time and for future reference.
The following sections require you to provide basic information on the industry and organisation you belong to.
Name
* Organisation
Position
Email Address
* Postcode
Please specify which of the following best describes the category you are representing?
• Employee
• Enterprise or Employer (including Government e.g. Dept of Health)
• Training Provider: RTO, School, University
• Association/Peak body
• Union
• Regulator
• VET Sector e.g. Dept of Education and Training, STA, etc
• Other (please specify)
How many members does your organisation represent?
Please select the areas in which your organisation operates (please select all that apply).
• NSW
• SA
• WA
• QLD
• VIC
• TAS
• NT
• ACT
• National
* Please select the classification most relevant to your organisation.
• Regional
• Remote
• Metropolitan
• National
This section relates to the skills needs of your industry. You will be asked to consider the types of skills relevant to your sector both now and into the future.
* Which industry sector do you belong to?
• Health and Community Services
• Local Government
• Public Sector
• Wholesale, Retail and Personal Services
• Sport, Fitness and Recreation
• Tourism, Travel and Hospitality
In the next 3-5 years, what will be the key changes to the workforce in your sector and what level of impact (low, moderate or significant) will they have on your organisation?
(Paragraph response required)
For each of the workforce challenges listed below, indicate the level of impact on your organisation.
- Low impact
- Moderate impact
- Significant impact
- None
Ageing workforce
Skilled workforce for changing customer requirements
Changing supply chain relationships
Shortage of skilled workforce
Language, Literacy and Numeracy issues
Automation of roles
Change in government policy/legislation
New technologies
In the next 3-5 years, what will be the top skill requirements for work in your sector? Nominate up to three.
1.
2.
3.
As part of the planning for training product development, the Australian Industry and Skills Committee (AISC) requires us to rank certain generic workforce skills in order of importance for your sector.
Please rank the following twelve pre-determined workforce skills in order of importance to your organisation.
Most important skill=1.
Least important skill =12.
Either click and drag the boxes to the correct position or select the correct number.
- Managerial / Leadership skills (Ability to effectively communicate with all functional areas in the organisation - Ability to represent and develop tasks and work processes for desired outcomes - Ability to oversee processes, guide initiatives and steer employees toward achievement of goals)
- Customer service / Marketing skills (Ability to interact with another human being, whether helping them find, choose or buy something - Ability to supply customers' wants and needs both via face to face interactions or digital technology - Ability to manage online sales and marketing - Ability to understand and manage digital products)
- Learning agility / Information literacy / Intellectual autonomy and self-management skills (Ability to identify a need for information - Ability to identify, locate, evaluate, and effectively use and cite the information - Ability to discriminate and filter information for importance - Ability to do more with less - Ability to quickly develop a working knowledge of new systems to fulfil the expectations of a job - Ability to work without direct leadership and independently)
- Science, Technology, Engineering and Maths (STEM) skills (Sciences, mathematics and scientific literacy)
- Entrepreneurial skills (Ability to take any idea, whether it be a product and/or service, and turn that concept into reality and not only bring it to market, but make it a viable product and/or service - Ability to focus on the very next step to get closer to the ultimate goal - Ability to weather the ups and downs of any business - Ability to sell ideas, products or services to customers, investors or employees etc.)
- Environmental and Sustainability skills (Ability to focus on problem solving and the development of applied solutions to environmental issues and resource pressures at local, national and international levels)
- Design mindset / Thinking critically / System thinking / Solving problems skills (Ability to adapt products to rapidly shifting consumer tastes and trends - Ability to determine the deeper meaning or significance of what is being expressed via technology - Ability to understand how things that are regarded as systems influence one another within a complete entity, or larger system - Ability to think holistically)
- Technology use and application skills (Ability to create and/or use of technical means, understand their interrelation with life, society, and the environment - Ability to understand and apply a scientific or industrial processes, inventions, methods etc. - Ability to deal with increasing mechanisation and automation and computerisation - Ability to do work from mobile devices rather than from paper)
- Language, Literacy and Numeracy (LLN) skills (Foundation skills of literacy and numeracy)
- Communication / Collaboration including virtual collaboration/ Social intelligence skills (Ability to understand and apply the principles of creating more value for customers with fewer resources (lean manufacturing) and collaborative skills - Ability to critically assess and develop content that uses new media forms and leverage these media for persuasive communications - Ability to connect to others in a deep and direct way, to sense and stimulate reactions and desired interactions)
- Financial skills (Ability to understand and apply core financial literacy concepts and metrics, streamlining processes such as budgeting, forecasting, and reporting, and stepping up compliance - Ability to manage costs and resources, and drive efficiency)
- Data analysis skills (Ability to translate vast amounts of data into abstract concepts and understand data based reasoning - Ability to use data effectively to improve programs, processes and business outcomes - Ability to work with large amounts of data: facts, figures, number crunching, analysing results)
Please identify below.
How important are formal qualifications for your organisation's recruitment process?
- It is essential as we always look at an applicant’s formal qualifications
- It is desirable, but we will hire applicants without formal qualifications
- It is not essential to our organisation to hire an applicant with formal qualifications
How can SkillsIQ assist your organisation? (please select all that apply)
- Industry intelligence
- Compliance support
- Training resources
- Training plan implementation resources
- Mapping
- Other (please specify)
How can SkillsIQ best engage with your organisation? (tick up to three)
- E-newsletters
- Face to face meetings
- Webinars
- Forums or workshops
- Conferences or trade shows
- Online feedback forum
- Telephone
- Other (please specify)
That is the end of the survey. We appreciate the time and effort you have taken into completing the survey.
The results of this survey will help guide the development of the Industry Skills Forecast.
If you would like to contact SkillsIQ please call us on 02 9392 8100
This is followed by a “Done” button which will submit your answers.
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Continue to more information: Have your say on industry skills needs
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