SIFFNL009A Plan and conduct a funeral ceremony

Required knowledge

• burial and inurnment procedures
• social, religious and cultural differences and traditions
• professional funeral services industry parameters and protocols in dealing with the bereaved and the deceased
• workplace policies and procedures regarding performing funeral celebrancy.

SIFIND001B Work effectively in the funeral services industry

Required knowledge

• workplace policies and procedures
• workplace organisational structure
• stakeholders and structure of the funeral services industry
• broad understanding of relevant federal, state or territory, and local government legislation and regulations applying to the funeral services industry
• environmental impacts applying to the funeral services industry and minimal impact practices to reduce these especially those that relate to resource, water and energy use.
• industry awards and agreements.

CHCCS426A Provide support and care relating to loss and grief

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

• Potential impact of specific loss(es) and common features of grief and bereavement at the individual, family and community level
• Potential impact of specific loss(es) and common features of trauma at the individual, family and community level
• Potential impact of specific loss(es) and common features of complex grief at the individual, family and community level
• Reactions to loss and associated expressions of grief and bereavement
• Awareness of how loss, grief and bereavement can impact on social and emotional health and well being
• Integration of loss
• Distinctive social, cultural, ethnic and spiritual differences in loss, grief and bereavement
• Awareness of the context and circumstances prior to loss and their impact on grief and bereavement
• Awareness of the broad spectrum of loss
• Strategies for formal and informal grief and bereavement support
• Available grief and bereavement care services and information resources
• Understanding of a 'stress vulnerability model'

SIFIND002A Deal with grief and trauma
Required knowledge

• physical and emotional manifestations of grief and trauma
• strategies for dealing with grief and trauma
• social, religious and cultural differences and traditions in relation to the expression of grief and trauma
• workplace policies and procedures, in regard to:
  • identifying colleagues having difficulty in coping with grief
  • maintaining confidentiality of colleagues
  • debriefing and peer support systems
• professional funeral services industry parameters and protocols for dealing with grief and trauma.

SIFFNL003A Arrange funerals
Required knowledge

• burial procedures
• social, religious and cultural differences and traditions
• professional funeral services industry parameters in dealing with the deceased and the bereaved
• broad working knowledge of relevant federal, state or territory, and local government legislation and regulations relating to consumer protection, and funeral arrangements and associated documentation
• workplace policies and procedures regarding arranging funerals.